Context of the Organization: External issues

Context of the Organization: External issues

Management Systems Implementation
Next up, on the subject of business context as the foundation that a management system is built upon, is the need to determine your external issues. Clause 4 "Context of the Organization" specifies this requirement and pertains to the things outside of the organization that can affect or have an impact on our goals and objectives. In this post, I will be suggesting what things should be considered when determining your external issues and giving you some ideas on how to go about it. What should be considered? External issues are about things outside of the company. I.e. things that you do not have direct control over. They can be anything that is relevant to the intended outcome or purpose of your management system. Here is a list of considerations to get you…
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Context of the Organization

Context of the Organization

Management Systems Implementation
"Context of the organization" is essentially a new requirement in managements system standards introduced based on the guidance given to standards writers in Annex SL. However, it is not really a new idea in the grand scheme of things when it comes to all things ISO MSS - management system standards, that is. To get straight to the point then. Through the process of establishing and implementing any management system, an organization will have instinctively addressed many, if not all, of these requirements already, and probably without having realized it. Regardless if you approached this in a formal or an informal way, having a good understanding of the organization's business context is critical if your time and efforts are to bear fruit. For those who are transitioning from an older…
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